Increase operational effectiveness and ensure customer satisfaction with a platform designed to help retail organizations engage a diverse workforce through holistic employee listening and engagement.
WorkStep’s holistic employee listening solutions deliver better customer satisfaction by increasing associate engagment, transforming store operations and improving productivity.
Increase engagement and reduce turnover for your seasonal workforce.
Identify effective training programs to improve onboarding and reduce ramp times.
Identify and address scheduling conflicts, ensure schedule predictability and hours.
Uncover and address loss issues in real-time with confidential communication.
Proactively identify hazards so you can mitigate risk and maintain a safe work environment.
Foster an open and engaged, customer-first workforce through continuous listening.