Put your frontline first
With the employee engagement platform that delivers the real-time insights you need to take action, retain your workforce, and drive your business forward
WorkStep’s employee engagement solution is a critical tool for Wineshipping to manage our business. Our employees are our greatest competitive advantage. With real-time employee sentiment tied to workforce outcomes, we’re able to quickly gather insights and take informed action.
Randy Tucker, CEO
WorkStep helps companies listen, engage and take action to improve the employee experience for the frontline.
Listen
Continuously reach and engage your frontline workforce throughout their employee journey.
Connect
Connect directly with your hourly associates through 1:1 replies and segmented messaging.
Take Action
Empower leaders to take targeted action, track initiatives and measure impact.
Leading brands trust WorkStep to give their frontline a voice
Using WorkStep has helped give us the data we need to understand exactly what's affecting employee turnover. Using this data, we can react immediately.
Jamie Anderson, VP of Workforce Strategy, NFI
Check out our customer stories
Improve engagement, boost productivity and reduce turnover
WorkStep’s enterprise-grade employee engagement platform delivers better outcomes for HR, Operations and the frontline hourly associate.
Listen & Engage
WorkStep’s continuous lifecycle listening capabilities empower organizations to engage with their workforce at key employee milestones.
Reach your employees where they are with multi-channel survey delivery across email, text, WhatsApp and QR code.
Understand true turnover drivers with powerful predictive analytics based on real-time data.
Act
Address issues in real-time with comment and alert reply functionality. Preserve anonymity and ensure urgent feedback is triaged and resolved.
Close the loop with targeted 1:many communication. Ensure employee feedback is heard and acknowledged. Select recipients based on sentiment, tenure or location.
Measure the impact of actions taken on frontline sentiment and engagement. Understand how effective initiatives are at lifting satisfaction and reducing turnover.
Enterprise-grade
Secure and scalable
Highest availability standards and SOC 2 compliance.
World-class support and service
Dedicated account team and 4.9/5 average CSAT.
Efficient time to value
Launch to any scale in <1 month with seamless integration.
Put your frontline first.
Request a free demo to learn how WorkStep’s employee engagement platform can help you listen, engage and take action to retain your workforce for the long haul.