At WorkStep, we understand the unique challenges of the hospitality industry. Our holistic listening platform helps teams overcome high turnover, enhance service consistency across locations, and enable safe and inclusive environments for workers and guests.
Engage and empower employees, prioritize safety, streamline scheduling and operations, and elevate customer service with WorkStep’s employee engagement and listening solution.
Create an environment that empowers top talent to deliver outstanding guest experiences.
Equip your employees with the knowledge to deliver exceptional service, globally and locally.
Meet fluctuating demand and ensure adequate staffing levels through continuous listening.
Gather frontline feedback, address issues in real-time, and enhance service quality.
Identify issues in real-time and close the loop through confidential communication.
Identify effective training programs to improve onboarding and reduce ramp times.