frontline operations manager addressing labor risk

example of trending topics for hot spots and concerns

Detect early warning signs across your workforce

Pinpoint at-risk locations and emerging concerns with AI-powered analysis and automated alerts

  • Track favorability and sentiment by leader, site, or region
  • AI analysis identifies emerging issues before they escalate
  • Real-time alerts notify leaders when action is needed most

a prompted question to share additional thoughts about your time at a company

Encourage openness and transparency

Gather honest feedback from every worker, no matter where they are — without adding friction to their day

  • SMS-based surveys optimized for frontline accessibility
  • Confidential communication tools that boost participation
  • No downloads or apps required for seamless feedback

example of directly addressing employee concerns

Resolve concerns directly and build lasting trust

Close the loop on employee issues quickly and confidentially with integrated communication tools

  • 1:1 confidential communication to resolve issues
  • 1:many messages for organization-wide transparency
  • AI-assisted replies for thoughtful, empathetic responses

Jason’s experience with WorkStep

“WorkStep gives us real-time visibility into local issues we historically were unaware could be future employee engagement problems.”

Jason Leonard, VP HR, Daltile

Jason Leonard, VP of HR