POWERED BY AI
Employee engagement for the AI era
Go beyond listening to employees — shape experiences that drive impact. Our AI-powered tools help leaders act on feedback to drive engagement, productivity and growth.
Leading enterprise organizations trust WorkStep’s AI to drive frontline excellence
AI-powered tools designed to drive better business outcomes
WorkStep’s AI solutions are designed to give every frontline supervisor superpowers. With features that help capture more relevant feedback, automatically surface critical workforce insights and drive more impactful action, leaders have the tools they need to address critical workforce challenges and elevate business performance.
Transform the employee experience with AI-powered solutions
AI Prompts
Not all feedback is actionable. Until now. WorkStep’s AI Prompts automatically detect employee responses that are too vague or general to be useful and automatically prompt employees to share more. This seamless experience adds virtually zero time to survey taking for employees while providing valuable and actionable insight for HR & Operations leaders.
AI Replies
Your leaders don’t always have the training or tools they need to effectively communicate with frontline employees. Enter AI Replies. This AI-powered coaching tool proactively generates responses for any kind of feedback shared. AI Replies incorporates industry expertise and best practice to help leaders generate the best possible response in any given scenario. Leaders can choose to use all or some of the suggested reply.
AI Analysis
With Comment Analysis and Trending Topics, WorkStep automatically analyzes vast quantities of qualitative data to help leaders understand what’s happening on their frontline. Comment Analysis enables leaders to analyze the sentiment of open-text responses, while Trending Topics automatically identifies emerging areas of concern for your workforce. Together, these powerful analytics tools make it easier for leaders to stay on top of rising workforce challenges.
Coming Soon
AI Assistant
Leaders don’t have time to waste combing through data to get to decisions. WorkStep’s AI Assistant proactively surfaces the most important workforce trends to leaders directly on the Dashboard. In depth analysis and AI-powered suggestions help lead users from analysis to action.
Turn workforce challenges into opportunities with AI
Turn insights into impact with AI-powered guidance that helps leaders act decisively and see the results.
AI-powered engagement leads to better workforce outcomes
On average, organizations who partner with WorkStep decrease annualized turnover, increase workforce satisfaction and improve workplace safety.
20%
reduction in turnover
+5
increase in eNPS
3%
increase in safety sentiment
AI-powered tools and solutions for your frontline
- AI Assistant
- Automatic in-survey AI prompts
- AI-generated comment replies
- AI insights and analysis
- AI-identified feedback topics
- Feedback topic sentiment analysis
- AI Suggested Actions
Turn workforce challenges into opportunities with AI
AI solutions to help leaders get better feedback, automate insights and take more impactful action.