About us
Engagement that leads to action
WorkStep reimagines employee engagement for the frontline by shifting from measurement to action. Instead of simply surfacing issues, WorkStep delivers intelligent, hyper-personalized insights and coaching to help leaders actively shape the employee experience. Through automated surveys, predictive analytics, and real-time communications tools leaders gain the tools they need to anticipate challenges before they escalate and respond with meaningful solutions. HR and Operations come together through hyper-personalized insights that help leaders at every level reduce turnover, increase productivity, and provide safer, more connected workplaces. The result is engagement that not only informs but transforms business performance.
We’re on a mission
MISSION
Make the frontline a better place to work
VALUES
Elevate all voices
Don’t settle for the status quo
Exceed expectations
Enjoy the journey
Our story
Founded in 2017, WorkStep is a software company dedicated to helping organizations engage and retain their frontline workforce.
The idea was born from firsthand experience. When Portland native and co-founder Dan Johnston managed a third-party logistics warehouse, he saw the high cost and limited impact of relying on temporary labor agencies. Transitioning to a direct-hire model improved both costs and retention, but workforce challenges persisted.
Determined to create a better solution, Dan and co-founder Justin (CTO) combined their experience in logistics and technology to build WorkStep—a platform designed to bridge the gap between frontline workers and employers.
Today, WorkStep partners with leading companies across e-commerce, manufacturing, retail, CPG, transportation, and logistics to reduce turnover and strengthen engagement through a modern employee engagement solution built specifically for frontline environments. With features like AI-powered insights, real-time feedback loops, and actionable coaching tools, WorkStep helps organizations understand their workforce, address challenges before they escalate, and drive measurable business results.
Get in touch
Contact us to learn how we’ve helped companies like yours engage and retain their frontline workforce.