Employee Engagement

7 Frontline employee engagement tools for success

July 7, 2023

RESOURCES 7 Frontline employee engagement tools for success

As the leading holistic continuous listening platform for frontline employees, we understand the critical role that digital tools play in boosting engagement in today’s competitive business landscape. Numerous studies have shown that high employee engagement levels are directly linked to improved business outcomes. In fact, according to Gallup, highly engaged teams have 23% higher profitability and 18% higher productivity compared to disengaged teams. Additionally, a report by Harvard Business Review revealed that for each 1-star improvement to an organization’s Glassdoor rating correlates to a 7.8% to 18.9% increase in long-term market valuation.

Employee engagement tools are instrumental in creating a positive work environment where employees feel valued, motivated, and empowered to contribute their best efforts. These tools provide organizations with a unified platform to streamline communication, recognition, feedback, and other engagement initiatives, resulting in improved employee morale, job satisfaction, and productivity. By facilitating open communication, collaboration, and feedback among employees, teams, and departments, these tools foster a sense of community and belonging, leading to increased employee loyalty and retention.

Moreover, employee engagement tools come with robust analytics and reporting capabilities that enable organizations to gain valuable insights into employee sentiment, preferences, and feedback trends. This data-driven approach helps organizations identify areas of improvement, tailor engagement initiatives, and measure the effectiveness of their employee engagement programs, resulting in continuous improvement and better business outcomes.

With the right employee engagement tools in place, organizations can create a highly engaged workforce that is motivated, productive, and aligned with the company’s goals and vision.

What are employee engagement tools?

Employee engagement tools refer to software or platforms designed to measure, improve, and enhance employee engagement within an organization. These tools typically offer a variety of features and functionalities to help employers create a positive work environment, foster employee satisfaction and motivation, and drive overall productivity and performance. Employee engagement tools may include surveys, feedback platforms, recognition and rewards programs, communication and collaboration tools, performance management systems, and more.

These tools are used by organizations to assess employee engagement levels, identify areas of improvement, and implement strategies to boost engagement among their workforce. By leveraging employee engagement tools, organizations can gain insights into the drivers of engagement, measure the effectiveness of their engagement initiatives, and take proactive steps to create a more engaged and productive workforce.

Benefits of employee engagement tools

Employee engagement is the secret sauce to the success and wellbeing of your frontline workers and salaried desk force alike. Engaged workers are much more likely to stay with your organization, exhibit reduced absenteeism, improved productivity, and have a tendency to become advocates for the brand. However, it is not always easy to get employees involved, show them their voice and input can drive meaningful change, and close the loop with them on hot-topic issues in the workplace.
Clear communication, transparent project planning, and a steady drip of company updates are all necessary to keep employees tapped into the heartbeat of the organization.  Engaged employees have higher job satisfaction and are less likely to experience burnout. They also tend to be more innovative, collaborative, and willing to go the extra mile.

For organizations, higher employee engagement leads to increased productivity, better customer satisfaction, and improved financial performance. Engaged employees are also more likely to stay with the company, reducing turnover and recruitment costs.

Best employee engagement tools

1. Yoobic

Yoobic is an innovative employee engagement platform designed to empower frontline workers and enhance operational efficiency. With its user-friendly mobile app, Yoobic enables organizations to streamline communication, manage tasks, and share important information with their employees in real-time.

One of Yoobic’s key benefits is its ability to digitize manual processes and paperwork, saving time and reducing errors. It allows businesses to create customizable digital task lists, ensuring that employees have clear instructions and can track progress easily. Additionally, Yoobic enables organizations to conduct audits and inspections digitally, improving compliance and operational standards.

The platform also promotes collaboration and knowledge sharing among teams. Employees can communicate, share updates, and provide feedback through the app, fostering a sense of community and teamwork. This real-time communication capability ensures that information flows seamlessly across different levels and departments, enhancing productivity and efficiency.

Yoobic’s analytics and reporting features provide valuable insights into employee engagement, performance, and operational metrics. Organizations can monitor key performance indicators, track completion rates, and identify areas for improvement. This data-driven approach helps businesses make informed decisions, optimize processes, and drive continuous improvement.

2. ConnectTeam

ConnectTeam is a comprehensive employee engagement app designed to streamline communication, task management, and collaboration within organizations. It offers a range of features to enhance employee engagement and productivity. With ConnectTeam, businesses can create team-wide chats, send instant updates, and share important documents, fostering seamless communication and promoting a sense of unity among employees.

The app also enables organizations to efficiently manage tasks and schedules. ConnectTeam allows managers to assign and track tasks, set reminders, and monitor progress, ensuring that employees stay organized and productive. It simplifies shift scheduling and enables employees to request time off or swap shifts, reducing administrative burden and improving work-life balance.

ConnectTeam also promotes employee engagement through its self-service capabilities. Employees can access important information, company policies, and HR documents through the app, empowering them to take ownership of their professional development and stay informed about company updates.

With its intuitive interface and mobile accessibility, ConnectTeam provides a user-friendly experience for employees to connect, collaborate, and stay engaged in their work. It helps organizations optimize communication and task management processes, leading to improved employee satisfaction, productivity, and overall business success.

3. TeamSense

TeamSense is a cutting-edge employee engagement app that prioritizes employee well-being and safety. It offers a range of features to ensure a healthy and secure work environment. With TeamSense, organizations can conduct health screenings, track symptoms, and provide real-time safety protocols to their employees.

The app enables businesses to monitor the health of their workforce and identify potential risks. Employees can easily report symptoms, receive personalized health recommendations, and access resources for maintaining their well-being. TeamSense also facilitates effective communication by sending timely alerts and notifications regarding safety updates, policy changes, or emergency situations.

By focusing on employee well-being, TeamSense helps improve engagement, reduce absenteeism, and enhance overall productivity. It creates a culture of care and demonstrates an organization’s commitment to the health and safety of its employees. The app’s analytics and reporting capabilities provide valuable insights into employee health trends and help organizations make data-driven decisions to optimize workplace safety measures.

TeamSense empowers employees to prioritize their health, stay informed, and actively contribute to maintaining a safe work environment. It serves as a comprehensive tool for employee engagement, well-being, and safety management.

4. Kudos

Kudos is an exceptional employee engagement app that empowers organizations to recognize and celebrate their employees’ achievements and contributions. With Kudos, businesses can foster a culture of appreciation and motivate employees to perform at their best. The app allows employees to give and receive recognition in the form of digital badges, awards, and personalized messages.

One of the key benefits of Kudos is its ability to boost employee morale and create a positive work environment. By acknowledging and celebrating accomplishments, Kudos enhances employee satisfaction and engagement. The app provides a platform for peer-to-peer recognition, enabling colleagues to express appreciation for each other’s efforts.

Kudos also offers a social feed feature where employees can share their successes and receive public recognition, creating a sense of community and strengthening team dynamics. The app’s analytics and reporting capabilities provide insights into recognition trends and allow organizations to track engagement levels and identify top performers.

5. Bonusly

Bonusly is a dynamic employee engagement app that focuses on incentivizing and rewarding employee achievements. The app enables organizations to create a culture of recognition and appreciation by allowing employees to give and receive rewards in the form of digital points. These points can then be redeemed for a variety of rewards such as gift cards, charitable donations, or personalized experiences.

One of the key benefits of Bonusly is its ability to motivate and engage employees by providing tangible rewards for their efforts. It encourages peer-to-peer recognition, allowing colleagues to acknowledge each other’s contributions and accomplishments. The app fosters a positive work environment and strengthens team collaboration by facilitating a sense of camaraderie and appreciation.

Bonusly offers a user-friendly interface that integrates seamlessly with popular communication tools like Slack and Microsoft Teams. This allows for easy recognition and reward giving within existing workflows. The app also provides real-time analytics and reporting features, giving organizations insights into recognition trends and employee engagement levels.

6. Blink

Blink is an exceptional frontline employee engagement app designed to connect and engage organizations with their frontline workforce. It addresses the unique needs of frontline employees by providing a user-friendly platform for communication, collaboration, and access to essential resources. With Blink, frontline workers can stay informed about company updates, access important documents, and receive real-time notifications.

The app’s key benefit lies in its ability to bridge the communication gap between frontline employees and management. It enables seamless communication through features like chat functionality, surveys, and feedback mechanisms. This fosters a sense of inclusion, empowers employees to share their ideas and concerns, and strengthens the bond between frontline workers and the organization.

Blink also enhances frontline employee productivity by providing easy access to task lists, schedules, and training materials. It enables efficient task management, simplifies shift swaps, and offers on-the-go training opportunities, ensuring that frontline workers have the tools they need to excel in their roles.

Overall, Blink revolutionizes frontline employee engagement by providing a dedicated platform that addresses their unique needs and challenges. It creates a sense of belonging, enhances productivity, and promotes a positive work culture among frontline workers, ultimately driving operational success and customer satisfaction.

7. WorkStep

Workstep is the leading employee engagement software solution designed to help HR and Operations reduce employee turnover, increase productivity, and boost engagement for their hourly workforce. Our full-cycle solution allows leaders to gather feedback, take action, and improve long-term business outcomes such as retention, ENPS, and productivity.

WorkStep combines data analytics with personalized recommendations to help employers identify factors that contribute to frontline turnover and close the loop with populations in their workforce by segment. Collect feedback from your employees to better understand their needs and identify areas for improvement with tools like:

  • Bi-directional feedback channels to gather real-time insights
  • Milestone, pulse, always-on, and annual surveys
  • Advanced employee segmentation
  • Engagement themes, action planning, and initiative impact tracking
  • Real-time mass employee communication tools
  • Employee sentiment timeline reports (eNPS, favorability, and more)
  • Employee population segments by role type, location, or other custom inputs
  • Segmentation by engagement themes such as pay, benefits, and career growth

WorkStep gives your distributed frontline workers a voice and provides managers with the right actions to improve satisfaction and reduce turnover.

Utilize employee engagement tools from WorkStep

WorkStep’s employee experience solution provides comprehensive employee listening, engagement, voice of the employee, and communication functionality including:

  • Employee Feedback: WorkStep collects real-time insights from employees through milestone pulse, always-on, annual surveys, and bi-directional feedback channels.
  • Employee Reporting: Reporting provides HR and Ops leaders with data on employee behavior which can be segmented by various filters including role type, location, demographics and tenure, to identify trends and patterns that may impact retention.
  • Predictive Analytics: WorkStep utilizes machine learning to determine the top areas of improvement, at facility or role level, and suggest high-impact actions to reduce employee turnover.
  • Impact Analysis: Employers can measure the success of any initiative implemented by tracking the change in employee sentiment and retention across the impacted population.
  • Loop Closure: Employers can reply to urgent comments and alerts while maintaining employee anonymity or broadly communicate to segments of the workforce to bring attention to new programs, share critical updates, celebrate teams, or solicit feedback.

By combining data analytics with personalized recommendations, WorkStep helps employers identify and directly address factors that contribute to employee turnover. This results in improved retention rates, increased productivity, and reduced costs associated with hiring and training new employees.

Employee engagement & retention is a full-time job since:

  • 89 % of employees more likely to stay if they feel that their company encourages and listens to feedback
  • 66 % do not feel that HQ or HR leadership understands their day-to-day challenges
  • 61 % want the opportunity to provide feedback to their employer at least once a month

WorkStep helps leaders keep a pulse on the heartbeat of the organization with a suite of holistic listening tools designed to tap into employee sentiment, provide targeted action plans, and the support of powerful data analytics.

Book a demo to learn more today!

Tune into your frontline with WorkStep

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Tom Goyette

Tom Goyette, Product Marketing Manager | tom.goyette@workstep.com

Tom Goyette is a Product Marketing Manager at WorkStep. With experience in start-up and enterprise level SaaS and eCommerce organizations, Tom excels at managing and creating content, marketing, and analytics. Tom believes people are at the center of every great organization and is eager to share stories that highlights the value of the employee voice.